Covid-19 Gathering Protocol (as of February 18, 2022)
Regarding the Playground
Please note, following the latest protocol from BC Coastal Health: you are no longer required to book ahead of time for time in the playground. Kids can come down on a drop in basis. So kids receive a wristband, and they will have in and out privileges as before. We are currently recommending that anyone 5 years of age and over, wear a face mask while in the playground.
Regarding the Playground
Please note, following the latest protocol from BC Coastal Health: you are no longer required to book ahead of time for time in the playground. Kids can come down on a drop in basis. So kids receive a wristband, and they will have in and out privileges as before. We are currently recommending that anyone 5 years of age and over, wear a face mask while in the playground.
Covid-19 Gathering Protocol (as of December 23, 2021)
Regarding Birthday Parties
Please note, as per the ban on gatherings of any size (where people would remove their face masks) all birthday parties scheduled December 23, 2021 to January 20th, 2022 will now have to be postponed or cancelled. If you are amongst those who have booked for a party that falls within this period, please contact us at 604 608 6699, to either:
1) postpone your party and transfer your deposit to another date (if you do so before Dec 31, 2021, old prices still apply for your postponed party, even those to take place after the January 1 2022 price increase).
2) get a refund for your deposit of $105 (including GST)
Regarding Birthday Parties
Please note, as per the ban on gatherings of any size (where people would remove their face masks) all birthday parties scheduled December 23, 2021 to January 20th, 2022 will now have to be postponed or cancelled. If you are amongst those who have booked for a party that falls within this period, please contact us at 604 608 6699, to either:
1) postpone your party and transfer your deposit to another date (if you do so before Dec 31, 2021, old prices still apply for your postponed party, even those to take place after the January 1 2022 price increase).
2) get a refund for your deposit of $105 (including GST)
Covid Procedures (updated September 13, 2021)
Covid Health Rules & Procedures (following BC Health Guidelines for Retailers, Daycares, & Schools)
1) Masks now mandatory for all, including children ages 5 and up, in the common areas of The Adventure Zone: in the Arcade, the Rides Zone, and the Food Court.
2) Both Adults and Kids can make use of Washing Stations at both ends of Kids market upstairs and downstairs. Frequent washing of hands is key. Hand Sanitizers also available at the Playground Entrance.
3) We will end the "Same Social Bubble in the Playground" requirement in November, 2021. We will no longer require that kids belong in the same social bubble when they enter the playground.
4) At the playground: we will continue to ask everyone to social distance where they can, and we will appreciate those who can, to continue to wear face masks in the playground.
5) We also ask that parents make sure kids are free of any symptoms of the flu (ie. Dry Cough, Fever, Headache, Runny Nose, Shortness of Breath).
6) For our part, we will be using an infrared thermometer to check the temperatures of all persons entering the playground, and additionally, we will be using a new Electrostatic Sprayer to regularly sanitize the playground, which would include all unattached items inside the playground.
This follows Health Protocols as outlined by BC Health.
7) Clear Plexiglass shield used at Cash Register and Ticket Counting Station.
8) Birthday Parties are limited to 20 kids, and 10 adults per party for regular hours parties. Adults guests must be the parent or close relative (such as an grandparent or an aunt / uncle) of the kids in the party. After Hours provide the addition of the use of the smaller room (capacity of 12 people), in addition to the big party room (30 people), for a total of 42 people.
9) All multi touch surfaces, in arcade, Ride Zone, Playground, periodically wiped throughout day.
* We reserve the right to make changes hereafter.
1) Masks now mandatory for all, including children ages 5 and up, in the common areas of The Adventure Zone: in the Arcade, the Rides Zone, and the Food Court.
2) Both Adults and Kids can make use of Washing Stations at both ends of Kids market upstairs and downstairs. Frequent washing of hands is key. Hand Sanitizers also available at the Playground Entrance.
3) We will end the "Same Social Bubble in the Playground" requirement in November, 2021. We will no longer require that kids belong in the same social bubble when they enter the playground.
4) At the playground: we will continue to ask everyone to social distance where they can, and we will appreciate those who can, to continue to wear face masks in the playground.
5) We also ask that parents make sure kids are free of any symptoms of the flu (ie. Dry Cough, Fever, Headache, Runny Nose, Shortness of Breath).
6) For our part, we will be using an infrared thermometer to check the temperatures of all persons entering the playground, and additionally, we will be using a new Electrostatic Sprayer to regularly sanitize the playground, which would include all unattached items inside the playground.
This follows Health Protocols as outlined by BC Health.
7) Clear Plexiglass shield used at Cash Register and Ticket Counting Station.
8) Birthday Parties are limited to 20 kids, and 10 adults per party for regular hours parties. Adults guests must be the parent or close relative (such as an grandparent or an aunt / uncle) of the kids in the party. After Hours provide the addition of the use of the smaller room (capacity of 12 people), in addition to the big party room (30 people), for a total of 42 people.
9) All multi touch surfaces, in arcade, Ride Zone, Playground, periodically wiped throughout day.
* We reserve the right to make changes hereafter.